Alfa Romeo And FIAT of Bakersfield - car dealer in Bakersfield

Very impressed with the service we recently received at jeep in Bakersfield. Super friendly, professional and absolutely great customer service. Took care of all my concerns and addressed the issues regarding my vehicle. I needed the vehicle repaired fast and they were able to help me with that and ... Read More

Vanessa in service couldn’t have been less of an angel! I was in the midst of a road trip from Texas to visit family when the check engine light came on in our Jeep. I went to our family mechanic to check it out, he told me that it had to do with the main computer and a dealership was the only one... Read More

I called to set service appointment and I was given a date about a month away. No problem. I waited. I took Jeep on Wednesday at 8am as scheduled. On Friday afternoon, I had not heard from service advisor so I called him to get info. He said they had not diagnosed my Jeep yet! I raised my voice ques... Read More

Edit: Corie, the Customer Relations Manager from the Jeep dealership called me after I left my review and apologized for the inconvenience. She was great and really worked to rectify the situation. I had a battery replaced in my Jeep and a few weeks later the check engine came back on. I took my ca... Read More

We went twice. The first time we got to browse through the inventory. Didn't really like anything they had. But drew was great. He was very knowledgeable and very helpful. We told him we would come back to check again. The second time going in, we went in for a specific car and dealt with another gu... Read More

I’ve been taking my car here for 6+ years, since I have had my fiat but I will no longer be taking it here. Three time now they have left the trash in my car after fixing it, twice left my drivers seats very dirty (I have tan leather) and didn’t clean it afterwards. This time I brought my own diagno... Read More

Can’t lie am NOT happy with the service department. Having an appt on a Monday morning at 8 am for an oil change and a software update for 2 recalls should not take until Wednesday morning when my vehicle was actually ready for pick up. Calling Monday Night and Tuesday Night to be told I would be ... Read More

The girls in the service department are rude, no mannerism! I'm sure my money won't make a difference if I spend it there or not. But I will definitely go out of town to buy my new jeep or to get service done on my current one. The one lady "lunar" or something similar was not only rude to me but th... Read More