Baron BMW - BMW dealer in Merriam

I recently purchased a 2020 BMW M2 Competition (Manual!) from Baron BMW. On Saturday 6/18/22 I found the car on CARFAX and requested information about the vehicle. About 10 minutes later I received a call from Tim and we talked about the vehicle and pricing. A week later on Monday 6/27/22 the car wa... Read More

Amazing experience purchasing my new to me BMW! JT was awesome, no pressure, and super helpful. Peter, Donna and Jess made the deal even sweeter! Great group of people at Baron BMW. Thank you for a great deal on a car I love and for being so awesome to work with.

When I scheduled the service via phone I was told it would take 1.5-2 hours. At arrival I was told about a recall but there was no mention of additional time being needed for the appointment. I left today almost in tears after my experience with Ryan in the service department. I waited 4 hours, well... Read More

Charged $700 to flush brake fluid and replace cabin filters in my wife’s X5. In the process they broke the engine compartment divider. I can’t believe they gave this back in such a state. I called about the damage and asked them to quote the repairs and they didn’t get back to me. I discussed th... Read More

I would give them 4.5 stars if I have the option. We recently purchased our new car from Baron BMW. Lisa DesBein was most helpful with this purchase. She picked us up from the airport and showed us around Kansas City on the way to the dealership. She was helped us with all of our questions and put o... Read More

This is a busy place but they were fully staffed and very efficient. My service manager Ryan was really good. They did the work I asked to have done and told me a few things that needed to be addressed but gave me no pressure when I decided to do some of the work myself. I was on a tight schedule ... Read More

I’m blown away at the level of care and customer service Baron BMW has. There service department is one of the best in my experience. Zachary in service was so helpful and helped me address every issue my car had from tires all the way to new brakes. Honest BMW dealerships are hard to find in Kansas... Read More

Zach in the Service Department went above and beyond for me yesterday. He took it upon himself to figure out some creative ways to deal with some very unexpected and untimely repairs needed on my son's car (I know, most repairs are unexpected and untimely ;) But Zach was compassionate and helpful an... Read More