Bill Brown Terrace - Used Car Dealer in LIVONIA

Frank was the best salesman I’ve ever worked with. He was so friendly, easy to talk to, honest and went above and beyond to make my experience a great one. I was in and out the dealership in a matter of hours and Frank explained the whole process from start to finish while answering any and all ques...Read More

My issue has less to do with this dealership and more with the product and the service part of the dealership. Let me start by saying I’m giving an extra star because the nice gentleman that handled the sale of the vehicle was knowledgeable, efficient, and kind. Now let me start with the ever windin...Read More

Experience and Zac were outstanding. He made it feel like we’ve known and been customers for years. My only issue was paperwork process super slow and I had everything turned in. I can see why Bill Brown Ford is #1 just think they should switch everything to electronic signature less time with custo...Read More

I've been a long time customer of another Metro Detroit Ford dealer, but recently they have done a poor job of taking care of me. So, I reached out to Frank Succurro. Within 30 minutes of sending my email he called me. While on the phone with him, for less than 10 minutes, he picked out a truck, ...Read More

Great place to buy a vehicle, the salesperson, Scott Daugherty helped me locate the perfect vehicle, kept me informed of vehicle delivery date and made the final paperwork process quick and efficient. He also walked me through the car to make sure that I knew how to use all the features. Both Scott ...Read More

Bill Brown Quick Lane is the only place I will go to get my Edge serviced at!! Hands down the best shop to visit. The mechanics keep you constantly updated on what your vehicle needs if anything additional is required while you get your oil change. I always do "The Works" package when its time for m...Read More

I've leased two vehicles from Rick Williams & I am now waiting on my next custom-ordered Escape Hybrid lease to arrive. The entire ordering process & appraisal on my current vehicle only took about 15 minutes. Always an outstanding experience in Sales & Service!

Just recently took my F250 tremor in for the first oil change and Aaron did a great job! He treated the vehicle as if it were his own and it was clear he is very knowledgeable about the F250. He provided me with some pointers to watch as I continue to break in the truck.