BMW Of Albany - BMW dealer in Albany

Out standing and the best service ever !!! I am so glad I chose BMW !! And I appreciate Mr Rob Rode , It's like every time I get ready to get a new BMW he is always there for me and my family. He always there with his Expertise about the BMW that I wanted. I have to say was there for the last... Read More

First off I must say I only purchased a car because my brother bought a new X3 from this dealership. I am four days into this purchase and it was a great decision. The service of the GM, salesman and service department is impeccable. I could not ask for a better experience.

I had an unfortunate run in with a 6-point buck just after Christmas. I have been a BMW customer for over 20 years and have always appreciated the performance of these vehicles. But now I have an even greater appreciation for their safety features. This untimely event put me back in the market for a... Read More

My recent service experience was VERY disappointing. Since August 1st I had been calling the service department to schedule a regular service. It wasn’t until the 29th did BMW finally pick up my car for service after several calls to check on my scheduled appointment. After the pick up, I never rece... Read More

The fluids in my vehicle (specifically the windshield wiper fluid) listed on my maintenance complete read out sheet receipt, were not properly topped off. My confidence that anything really was completed after discovering this was severely shaken and put into doubt. I am going to reschedule anoth... Read More

I own a busy collision center and refer work to this dealer often. Their service department has always done a great job for me and my friends.I recently had a car repaired there and had a core charge on a part (order#149678) They owed me money back on this part. I paid the core charge forward and wa... Read More

My daughter was told to come in today to get her x2 looked at because her brake light was on. When we got there we were told we had to make an appointment. The young lady was very nice and she helped us schedule the appointment once this appointment is complete I will return and let you know about t... Read More

After keeping my 2013 Mercedes, that I purchased from Albany BMW, for a month in the shop, the lights reported are still on, after having the vehicle 2 months. 4 deep dives, 1500 dollars, for absolutely nothing. This is the worst customer service I have ever experienced. I emailed the dealership las... Read More