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Review From Google (Most relevant)
Starting with the customer service rep Tiffany was excellent. I had my car towed to BMW She was very kind, helpful and informative. She and Amanda both informed that I could be a few days before they can get to my car. Amanda is always great she texted me updates on my car. Unexpectedly she called ... Read More
From the first day i walked through their door with nothing but a vision in my head,Mr Darnell Williams and Mr Marty Hall worked tirelessly to make it come true.They welcomed me with a warm,friendly and professional service.This picture was taken at the end of it all! It was a celebration and remind... Read More
Between my husband and I, loyal BMW patrons for the last 30 years, we have leased dozens of vehicles from BMW year after year. I’m not one to write reviews, however, I wanted to acknowledge what an excellent experience we had at BMW of New London Service Center. Our service advisor, Amanda Easom, we... Read More
Dropped my 2014 328d off on a Tuesday for what I was told was a recall (I had a check engine light on) repair. Come back to pick it up the following Tuesday and the check engine light is still on as I’m driving away. When I reached out to the dealership they told me that the recall wasn’t the only p... Read More
Combined with the Toyota dealership. The service dept was prompt and on time for my apt. They analyzed my car fast and told me what needed to be done in a short time. Friendly staff. Great dealership.
Our BMW unexpectedly broke down while we were on vacation. Although we had not used BMW of New Londin for service before, we could not have asked for a better experience. Amanda and Steve recognized our distress and addressed our problems quickly, knowledgeably and professionally.
Like most dealers, this dealership says one thing, turns around and does another.. I've requested to be removed from their email list as well as postal numerous times in the past, they claim to have removed me, simply turn around, use a different email address and claim I somehow opted in via servic... Read More
I had a very good experience working with Jezreel Vasquez (JZ)here. He worked hard to try and find the right car for me. He was extremely responsive and had great communication. Would definitely work with him and this dealership again.