Dealership Services - service finance sales
Review From Google (Most relevant)
I just purchased my 1st BMW 3 series overall was an excellent experience. Michael Castro, BMW Client Advisor Specialist, was very knowledgeable and courteous. He made the process smooth and hassle free. The Sales Manager was also very helpful and professional, he made the financing process easy and ... Read More
I was looking to order an i4 and found out that Visalia BMW had one allocation left. I contacted Maggie Puentes and she was absolutely magnificent in explaining what I had to do to get my order in. The transaction was seamless from beginning to end and I look forward to getting my BMW i4 later this ... Read More
WILL NEVER BUY A CAR HERE AGAIN!!!! MUCH LESS GO TO THIER AUTOMOTIVE SERVICE CENTER. This guy here 👇 made a diagnosis from his desk that now is costing me over $1000.00 in repairs. When I asked him to review the issue I had a warranty and it could have been covered. Further he lied on the service r... Read More
Michael, I would like you and the staff to know how grateful I am for being welcomed into the BMW family for the past 10 years! I have finally upgraded to the X5 which I absolutely love! Thank you Michael for the awesome service!!!
It may not be a popular opinion- strongly recommend opening up on weekends. The only BMW establishment within 50-55 miles and won’t open on days the majority of the population around here can run errands.(Oil Change) it’s a shame.
Excellent customer service and buying experience! Maggie Puentes was always quick to respond to my emails and kept me posted the moment the car arrived and was ready for viewing. Mike Castro (the GM) and Michael Castro (Client Advisor) both took the time to answer every question that I had and more.... Read More
My purchase experience was great. My service experience prior to this in particular were ok. What took the cake is me showing up to drop my car off to be serviced and receiving a filthy loaner. (Not the first time this has happened this was worse) there was white stuff all over the backseat includi... Read More
BMW of Visalia was amazing throughout the purchase. Michael the salesman was fantastic; communicative, knowledgeable, and went out of his way to ensure that I had the best buying experience possible. Mike the GM also went above and beyond with his service. Together the team provided the best car pur... Read More