Bob Baker FIAT - car dealer in Carlsbad

I will never buy a car anywhere else! This is my second Grand Cherokee purchase from this dealer. 6 star service, best hospitality, hassle free, easy and AMAZINGLY FAST! The salesmen are top notch- you meet as strangers and part as friends! Thank you to Ray Sharp for my first purchase, and thank you... Read More

Great experience overall. Let’s face it buying a car isn’t always the greatest experience so when you find a group that is professional, patient, genuine and responsive I believe it is important to make others aware…I know I’d definitely appreciate it. Although everyone made us to feel comfortable a... Read More

Pleasantly surprised. I'm always skeptical going to the dealer for service after years of bad service and high prices. This time, the opposite. Gilbert my service manager was fantastic, great service and they honored my warranty for the needed repairs. Overall I'm really happy and will not h... Read More

I called another dealership for service and they could not get me in for 4 -6 weeks, Bob Baker was able to get me an appt within a week. Micheal G was my service advisor and he was so nice and helpful. Even though they were busy, he took the time to explain everything to me in a way I could understa... Read More

Went in for an oil change and tire rotation. Dropped the Jeep off on Friday. Poor communication regarding status. We had to bird dog then and manage the process. End of day Friday we were informed it would be Monday. Monday no communication until we called and we were informed it would be Tuesday... Read More

It doesn’t get any easier than this. I spotted the used vehicle I wanted online and headed to Bob Bakers. Victor P was the most knowledgeable and helpful salesperson! From the time I walked in until I drove away, I felt taken care of. I love my new vehicle and I’m feeling relieved at the smooth pro... Read More

The service managers are wonderful. The guys who replaced (yes, replaced) our engine were a bit sloppy with the cables. The front bumper area of the car had been scraped (had white scrapes). Not sure what happened but not a lot of care beyond the service manager level. They had the car several w... Read More

The folks at Bob Baker Really took care of me. Gilbert is a fantastic advisor that went the extra mile to make sure the service I received was top notch and kept me informed throughout the process. This dealership and service department gets very busy but the team works hard to clear lines and keep ... Read More