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Review From Google (Most relevant)
Late in the day - my XT4 had a punctured flat that would not hold air - towed to Cadillac of Las Vegas. I did not have an appointment and the Service Dept was not expecting me, but even though they were extremely busy Ray took great care if me. He quickly contacted the company (on the East Coast) th... Read More
It was my first visit to Cadillac of Las Vegas and it was enjoyable. No problems at all. It started with Eleanor who helped set up my appointment. She was very helpful with the scheduling. My service advisor was Cynthia. She also was very helpful and kept me advised of the status of my vehicle.... Read More
I had some issues with a brand new motor after I moved to Phoenix and Al, the Las Vegas service manager paid the $1400 repair for my motor mounts. The dealerships are independently owned so technically, I should’ve had to go back to Vegas to get the repair taking care of because it wasn’t directly r... Read More
Angelo Noel Velarmino
I went to their service shop with no appointment because I had a check engine light the night before. I had Samantha McKendall as my Service Advisor, and I really appreciate her and her techs being very patient in helping me get my car fixed in good time even when it was a busy day for them.
It is mind-blowing if I tell you that no other dealership has ever taken care of my car needs like the Cadillac dealership. Doug and the rest of the team are customer satisfaction driven, they make sure that you are 1000% happy with the service overall. Thank you, Cadillac team.
We took our 2016 Cadillac to this dealership for a minor fix, when we dropped the car off our screen for our radio was in perfect working condition with not a scratch. When we picked our car up a few hour it was completely cracked and glitching we immediately told the worker who's name was Hayes Ray... Read More
Britten Battista is awesome! He keeps me updated and informed when my vehicles are serviced, from an oil change to a major service or repair. He is the best!!!
We had a 2007 DTS serviced, dropping it off on a Monday and didn't get it back until Friday. So we sat there all those days without a vehicle. They don't have loaners. A big time problem was that they only use genuine Cadilllac parts, and they had to get brake parts from their warehouse in Cucumunga... Read More