Car City Merle Hay, LLC - Used Car Dealer in Des Moines

Scott helped us out when we came to look around at the dealership for a first car for my daughter. Initially they didn’t have exactly what we were looking for but he said he would let me know if something came in. A few days later he contacted me to let me know a vehicle got traded in that was exact...Read More

We had an excellent experience at Car City. We sold my mom's car because she is no longer driving. We were helped every step of the way to make the paperwork easy and the offer on the car was more than fair. Everyone there was professional and courteous and we were in and out very quickly even thoug...Read More

I just wanted to thank Scott so much for being patient and working so well with us! I appreciated him coming down on the price of the car and also helping get my son financed and covered under warranty. The entire process was fantastic from start to finish and I really appreciated Scott for not pres...Read More

Bought a vehicle about 6 months ago, and my wife and I love it. They offer a thirty-day dealer warranty, and I figured like all other warranties they wouldn't honor it, however, I was wrong. Two days after purchasing the vehicle, I noticed an issue with the climate control. I contacted our salesman,...Read More

Scott was very helpful through the entire process and listened to our concerns. He was great at working around our schedule to make sure the car we were getting had no problems! He kept us updated through the whole process as the car was being fixed, and we greatly appreciate his time and effort!

I am a single mother and we were relocating to South Carolina. I was unable to tow my truck and Scott at car city went over and beyond the Call of Duty to help me get what I needed . A vehicle that would be safe and last me a long time for me and my family at a good price. Not only did he fill up my...Read More

Cherie is awesome to deal with. She will make deals that work for the customer and you will leave satisfied knowing you bought a reliable vehicle. Even after the sale she will work hard to maintain customer satisfaction. Can’t say enough good things about her and Car City. I will purchase another ve...Read More

Bought 05 GMC Sierra October 2021, was told very little rust, gas tank supports rusted entirely through, tank started falling down, rusted fuel pump resulting in major fuel leak, vehicle is unsafe. They said mechanic looked truck over, mechanic needs to be fired, no negotiation of price after i repo...Read More