Carmax Danvers - Used Car Dealer in Merriam

Place was fast, convenient. Went there looking to see how much I could get for a trade in. Just wasn’t happy with the price they offered to buy our car. $200. Has a check engine light and needs repair , yes . We’ll see how much they offer at the Honda dealership when we pick up the new car. I heard ...Read More

I sold my car to Carmax and the experience was great. I got an online offer and made an appointment to bring the car in to sell it a few days later. They gave me a fair price (the same as the online offer), processed the purchase quickly and everyone was super pleasant and helpful. I probably spe...Read More

I had such high hopes after referring many people over the years... I placed an order for a vehicle(LX570) that was out of state to be shipped to the local Danvers store on 8/1. I received emails updating me frequently about the status of the vehicle including one on 8/2 and another on 8/5 stating...Read More

It was very good overall. Disappointing to have price change one day to the next by $500 because my quote expired. I was at the dealership both days but was missing a document on the last day my quote was valid. That said, the employees on the phone and in person at the dealership were helpful and e...Read More

I absolutely love the way CarMax conduct business. No tricks, hassle or prolong wait time. The system work for CarMax. I wish dealership around the states will soon follow this model. No hidden agenda whatsoever. I hope they will sell new cars in the near future so we don't have to deal with shady s...Read More

The whole experience and process of selling my car was a breeze. From the moment I arrived the office, met with a sales agent, had the car evaluated/inspected, to signing the paperwork, and getting my cheque, was done in 20 minutes. The whole process was seamless, and the staff who help me (I for...Read More

Although I did not end up purchasing a vehicle at this location, I have to say that the service is exceptional. Out of every dealership that I went to, they were the only ones to put information and prices on the vehicles. Easy barcode scans to check vehicle availability were also present, a feature...Read More

Our sales associate, Josh, was amazing. I would normally leave a 5 star review. However, whoever we first dealt with in the finance office, really dampened the experience. I wish I had his name, young, bowl cut, horrendous personality (reminded me of a chubby Diego from Dora the Explorer, with a hor...Read More