Carmax Jackson (Ms) - Used Car Dealer in Jackson

A very smooth and seamless experience. All interactions with various CarMax employees were very friendly and comforting. I was put at ease with regard to selling my vehicle. They all went above and beyond! No surprises at all. From entry to exit with check in hand took about 1.5 hours. I'll de...Read More

We walked in with no appointment and were greeted the second we walked through the door and had one-on-one care from the time we walked in until we left with our car. We worked with Marcelle and he was just fantastic. He's there to make sure you get the best deal and know all the facts about the pro...Read More

I decided to pre-qualify online. I was promptly contacted and spoke with Ariel. She was an extreme joy to work with. She was patient and thorough. She streamlined my options by finding out exactly what I was looking for and provided me with options that not only fit my budget, but also included the ...Read More

I had to return the vehicle I purchased for personal reasons, but the company that had extended the credit was still charging me for the car I returned. I was VERY impressed with the service I got from the staff, as they handled everything to make sure I wasn't being negatively reported on my credit...Read More

I wish I could give them 0 stars. I placed the order for a vehicle to be shipped from Fort Bend Texas to Jackson MS store on Nov 14. The car was supposed to be ready today. I called the store yesterday to assure it would be ready and they said yes but call the business office first thing this mornin...Read More

I have been searching for a nice car for about two weeks. I was referred to Carmax in Jackson, MS, where I had a great variety. The website is an excellent place to begin. The pre-approval works, and I uploaded all required documents before my arrival for the express purchase. I was blessed to get a...Read More

I was very excited about purchasing my new car, the paperwork was lengthy, I had my car five days, I heard a clicking noise, also a smokey smell. I was very disappointed. I called car max they had my car towed+ for services, after reading these reviews, I see it's common. I pray they fix my car a...Read More

Please don’t go here they are selling vehicles with problems!!! Got a pathfinder in 0ct 22 and it’s already got the check engine light on! These cars sit on the lot of months and months no type of work done on them they sell them as is! High mileage! Bad tires and engine problems!