Carmax Rochester - Used Car Dealer in Rochester

Great place to buy a car specially when the availability of new cars at the dealerships are limited. Most importantly, my husband and I really appreciate a new way of purchasing a car outside of the conventional salesmanship, where we usually don't get enough time to process all the new information....Read More

CarMax was fabulous!!!! Buying a car sometimes can be very stressful, that was not the case. Our sales person, Cody put us at ease right away! We went on Tuesday to start the process and pick out a car. Thursday we drove the car home, and this only because we were busy on Wed. We never bought a c...Read More

Despite the lack of inventory, evrywhere, you had multiple options in my price range near and far. At no point did i feel pressured or persuaded. Communication via text was on point although the app didn't work to track my delivery. Vehicle was inspected, even the bumper repainted, gased up and read...Read More

Did not get a tour of my new to me vehicle in a storm felt rushed to leave. I sent all my documents in the link they sent yet had to present again. I deal mostly with call center who honestly purchased vehicle from they're awesome! The site has wrong model thank god no insurance issues stitching thi...Read More

After spending a whole work day on the phone, getting financed, and told we had to travel from OH to NY for a truck (due to a lack of local inventory), we drove 7 hours to this location to be denied. We spent hours on the phone being told our deal was locked in & told to make the trip. Not only were...Read More

Excellent experience with CarMax, ordered a barely used car from California, arrived nearly two weeks later, in great condition. Worked out final trade-in numbers and the transaction went smoothly.

Great place to buy a car. Was able to do a lot ahead of time online. The transaction was smooth and the sales person was friendly and professional. Would definitely buy from them again. Car runs great. Truly a no hassle experience

After a year looking at Trucks locally I decided to check out CarMax on a recommendation of a friend. What a great experience. Took a couple months of looking but found the truck with the option packages I was looking for at a reasonable price. From finding to driving home the process was quick a...Read More