Carvana Raleigh - Used Car Dealer in Raleigh

Buying a car from Carvana was a breeze. Clear instructions, great customer service and when we get there to pick up the car they took care of us really fast. Justin was very friendly, professional and knowledgeable. He answered all of our questions and gave us very clear information and instructions...Read More

The vehicle was not brought down until we signed the paperwork. There were MANY discrepancies NOT listed on the website with the vehicle. When we took the key and looked at the vehicle and saw them all the male who was helping us basically said it was our problem and we should’ve looked at the pic...Read More

The representative that we worked with was excellent. The only thing which could have been better is if the vehicle would have been prepped before we got there. Because of the delay, we had to choose between either waiting for the car to be cleaned, or leaving with it unwashed. Because of our schedu...Read More

Carvana redeemed themselves after the fiasco I had with a vehicle they did not know the location of. My original jeep got delayed a month and i finally broke down and cancelled the order and now I have a nicer jeep that I picked up today. I am very pleased with the customer service I received in sto...Read More

It really could not have been a simpler experience. I chose to drop my car off at the Carvana location as opposed to having them pick it up. I pulled up, took my license plate off, walked inside, and filled out paperwork for about 8 minutes with a very polite guy. No issues with the appraisal or try...Read More

I would NOT recommend doing business with this company. We went to sale my wife’s Corolla to them. We jumped through all the hoops and drove over an hour to bring the vehicle to them. The car was still under factory warranty and serviced by the dealer. We got there and the guy said the car had “mech...Read More

Tried selling a car to Carvana. The pickup driver showed up one hour early - Carvana emailed and texted me an exact pickup time the morning of the pickup. Apparently, the driver sat on the street for 10 minutes (never rang the doorbell or knocked on the door) then left without ever making contact wi...Read More

I had a appointment for July 30, 2023 they wait until last minute to move date up to Aug 3 so a truck is down ? What a coincidence July 29 4:30A.M. .Now everything was completed on time on my end. Aug 2,2023 8:00A.M. Carvana email sorry we have to reschedule your appointment for Aug 12,2023 so I gi...Read More