Century West BMW - BMW dealer in North Hollywood

I went to go look at the 2023 760i because my M760 broke down. The sales person who “helped” us wasn’t taking me serious and brushed me off. He rushed us to get out of the vehicle I wanted to buy saying he wanted to conserve battery. When I asked if they’re getting any new colors he checked but was ... Read More

Very nice friendly staff from the front desk to the sales person. My sales person name is Grace. She was quick to respond with all my questions. Concerns about the vehicle quickly gave me updates as needed. She worked with me on the price and got the deal done all in one day, then the follow up from... Read More

It was a bad idea to bring my car on weekend after planing to have it in the beach with family planes got canceled come on 8:45 am waiting until 5:30 pm Come the first one get out the last one . Priority for V.I.P customers obviously and the only thing hey tell you get some coffe or water for free m... Read More

I'll do everything I can in the future to avoid this dealership. The incompetence and carelessness is just too much here. They wasted a lot of my time. Shows how poor the leadership is at this place if they can't do a carwash right and hire the right people. They ruined the outside of the car with n... Read More

Excellent service!! Century West BMW always deliver what’s promised, when done with servicing my car, they gave it a nice wash, it was delivered to me clean and right on time. The guys at century west BMW are the ones to always go to, they always update you on your vehicles service status and repai... Read More

Mike my representative is attentive, professional and efficient. Also the young lady that checks you in is polite and takes you in a timely fashion. I also had a great experience with the gentleman who handled my loaner car. My apologies for not getting their names. However they dropped the ball whe... Read More

Love this dealer! This is how car buying should be - Painless, Quick, Friendly, Forthright. We leased our car three years ago and the experience was the same as today when we purchased our lease - Exceptional!! The entire process to Lease our vehicle, three years ago, took an hour (plus 10 minutes ... Read More

I had a great experience with the service department at Century West BMW. I would like to compliment Mike Kim, for his exemplary care and professionalism. My car needed some regular maintenance service, as well as other services that were covered under warranty including tires. He took immediate act... Read More