Delbalso Preowned - Used Car Dealer in Kingston

Literally the rudest salesman I have ever encountered. Came out of his office sans mask, asked whether we planned to finance and whether we were trading anything in, immediately followed up by stating that they "don't do test drives because of COVID" (again, still maskless), and balked when I actual...Read More

If I could give less than a 1 star, I would. The service here is terrible and the service manager is a total arrogant jack@$$. I brought my truck here several times and never had my issues corrected. When I complained, the service manager was confrontational and unwilling to listen to your problem a...Read More

I arrived at the service dept. After it had closed for the evening. One of the service techs was walking to his car when I asked him a question . This man took the time to help me when he was off the clock. In the past I have ordered parts here and found the staff to be pleasant and courteous. A...Read More

This is the worst customer service I've experienced. A total disregard for the customer! Rick, the manager, lacks professionalism, and is highly agitated when presented with a problem a car has under warranty. He doesn't want to take the time to help but rather make the customer wait for 35 mins aft...Read More

I’m traveling and my alternator went out. I called and ask if they could help me, and was told their lift was broken. I explained the alternator was on the top of the engine, and was then told they where short on techs and the best they could do would be two or three days to check it out. Really poo...Read More

Very satisfied with the service and friendliness of the staff at Pat and Dan’s. Also believe I received great value for the dollar on my new 2016 F-150. Could not ask for a better deal.

Very friendly and helpful staff. The finance guy even came in at 8 o'clock in the morning on his day off so I could pick up my truck before work! Would deffinitley recommend this place!

Their service department took care of a recall issue that other dealerships wouldn't even call me back about. When I needed a ride to work after dropping off my car a very nice employee drove me, instead of making me wait for their shuttle service.