Easterns Automotive Group Of Sterling / Direct Car Buying - Used Car Dealer in Sterling

I brought my truck in for diagnosis which happened quickly. A new radio was needed, ordered and installed without any glitches. My truck was ready to go, had been washed (which is a very nice perk/surprise). All in all, very good experience. Jimmy was the tech for us and he was very nice to work wi...Read More

I went in for a CPO oil change and Chance went above and beyond to diagnose a noise we had been hearing and that they heard as well. They could not fix it that day but made the next available appointment. He communicated well through the entire process and let us know the vehicle would have to be ...Read More

My experience at sterling is always nice. The guys are very helpful. This time I dealt with Mr John Gibson. He was busy when I walked in but he acknowledged me and told he would be with me shortly. He helped throughout the whole process of getting my trucks oil change and other work that needed ...Read More

When I got my car in it was quick and efficient. The service guys are great! Getting the part in seemed to take a long time so I called the service department and it was already there so I scheduled a repair date a week later, then the scheduling department called me two days later to tell me my par...Read More

My experience from the jump has been EVERYTHING I had heard. Salesman was rude. then ran across Tony Walker. Kudos! so I purchased a car. THEN... inspection was harped upon but bumper had a dent and rear wiper was hanging. Finally car had an oil leak which was KIA was at fault for but passed the har...Read More

I am taking a moment to shout out Jacob in the Service Department. This gentleman was incredible to work with. I appreciated the fact that he has a sharp memory, well mannered, and very helpful. Service like he provided is hard to come by. Highly recommend.

The issue with my car made it undriveable for the long term and I wasn't able to secure an appointment until 10 days out. I drove by and spoke to the service advisor and he indicated they would likely be able to work my car in if I left it. I did leave it and they repaired my car the next business d...Read More

I had an appointment for the first oil change on my new Yukon. It took 2 1/2 hours. I was told they only had 2 technicians. The wait was frustrating but understandable. I was then told my car was being washed and vacuumed, (it was raining). I was told there would be no charge to compensate for th...Read More