Empire Pre-Owned Superstore - Used Car Dealer in Swansea

Ever since I moved down to southern mass this has been my cars “doctor”. I hit a dear and they immediately picked up my car and started the process of repairs during Covid! Great customer service and I always feel confident when getting work done on my car here!

I’ve never been to a car dealership where I haven’t been so beyond annoyed. BUT Mr. CEDRIC changed that. What a pleasant person to deal with. I’ll tell you he is the youngest person in that building and the his professionalism is profound. Literally helped us with all our questions and went out of h...Read More

This one goes out to Priscilla, Mark, Matt, and Mike!! Couldn’t have found a better crew to work with!! They made the impossible…..possible by helping me walk away with the vehicle I’ve been wanting for a very long time. Big thanks and shout out to these guys for making it happen. Sticking their nec...Read More

Horrible horrible horrible. The 3k is explainable but they act dumb no one knows what the other is doing. Dark and dingy, not professional. I was not informed of the price adter the interest rate had i known i would have walked away. Took 3 weeks to get a plate because the car wasn't registered yet....Read More

For a car dealership this is one of the most friendliest and professional group of people around. As soon as I pulled on the lot I was greeted with a smile by Michael and a warm welcoming by his team at Empire in Swansea. I walked in with a little over a $1000 and a junk car and told Michael that I...Read More

Yesterday I bought a 2021 Hyundai from empire and I’m still reeling from what a wonderful experience I had. Mike was TERRIFIC and his boss Nelson was right there laughing with us the whole time. I was there almost 4 hours and we were having such a great time, I didn’t even realize it as time flew by...Read More

The minute my husband and I walked into empire we were greeted by everyone around!! They made us feel comfortable instantly!! I want to give a special THANK YOU to Cedric who went above and beyond to make sure that I drove out of there with the car that I wanted!! He kept assuring me that he would ...Read More

This place is amazing! They have gone above and beyond my expectations of great customers service. Parish Folks and the whole team really took care of me and my dad!! Even working on Christmas Eve! I will definitely be recommending everybody I know looking to go to them!! Thanks again guys!