First Team Auto Mall - Used Car Dealer in roanoke

wish i could give the dealership a 10. the whole experience was excellent. we seen a 2022 rogue online and i filled out app and Norris Timmons (salesman) and Keith (Finance) were great. Norris came in on his day off to finish the sale. That says a lot about this Dealership. Helped my wife with every...Read More

I rate our experience at Southern Team a 5. Wayne L, Lisa P, Don S., our finance person Mark, and the Subaru guys that go over the vehicle features were all outstanding. You all are the reason that I always come back to Southern Team and send family and friends there. The car is great and the people...Read More

Can’t say enough good things about my experience with the Southern Team. Bill Roy was the salesperson and he made the process seamless and painless. Bill was knowledgeable, professional, and treated me with the utmost respect. It was the best, easiest experience I’ve had in over 30 years of purchasi...Read More

I had not dealt with a dealer for a long time prior to this experience. I went into the dealership with my guard up, expecting to be pressured and cajoled into a car I didn’t want at a ridiculous price. Instead, we were treated kindly by our salesperson, Jeff Pierce, and shown the exact car that I w...Read More

We called down to see if they had a Crosstrek Subaru. We were about 2 hours away. David Nicely put the vehicle back for me until I got there. He was knowledgeable about the vehicle. I have never owned a Subaru before. He had handled everything professionally. I will definitely buy here again! I lov...Read More

Knowing I wanted a third row vehicle I spent months researching and narrowed my search down to a Honda Pilot, Toyota Highlander and Hyundai Palisade. When it came to warranties and all the bells and whistles the Hyundai can't be beat. My sales associate David Nicely did an excellent job answering al...Read More

Southern team was very positive experience! Maria Durham was very nice to work with and kept me appraised during the whole time, and overall the service team was consistent with their findings and recommendations- I liked receiving photos of the issues. The shuttle team even got me to work on time d...Read More

First of all, it's not possible to speak to a human being to make a service appointment. I had questions, so I wanted to speak with an employee. Each time I called, I was put through to voicemail for customer care. I was directed to leave a message and someone would call me. I never got a call. O...Read More