Fox Acura - Acura dealer in Kentwood

The service was quick and thorough. My service representative was very helpful in explaining what had to be done. The lobby was very nice and I really appreciate the complimentary coffee machine and the wipe down of my car.

Smiley and Craig along with service team are absolutely the best. Arguably one of the best service teams in West Michigan IMO. You'll find high turnovers in Technicians in most service departments but here at Fox Acura still all the same Technicians after 7 years of dealing with them.

The Fox Acura staff is professional and courteous. A pleasure to work with. The facility is modern, clean and a very comfortable place to spend time while waiting for your vehicle to be serviced.

Updated 6/24/19: I would update from 1 star to zero stars if it were possible. After being treated like an inconvenience by Jerry while trying to purchase a vehicle, we have now been flat out ignored by the manager after they asked us to contact them. My wife sent an email almost 2 weeks ago asking ... Read More

I had great experiences here until I bought an Acura SUV which was full of problems. Some days the wipers and all electronics wouldn't work, and other days the transmission wouldn't shift above 3rd gear. The electronic issues were about a week after buying and also there was a clunking noise while d... Read More

Kelly was extremely helpful when I needed a replacement part for my Acura. She went above and beyond in making sure I had options and could locate the part I needed, I am very grateful for her service! Fox Acura have people that care about your needs and so if you’re looking for any of their service... Read More

I love getting maintenance on my 08 MDX done here. I love how they text you a diagnosis of the vehicle with estimates while I'm in the modern waiting room, then we go over all of it. My loaner car was super awesome, and they did a great job fixing the vehicle. The prices are high indeed but the serv... Read More

Jerry, Dan and Brian are amazing. The best car buying experience I've had in a long time. I would buy from them in the future. Jerry is a one of a kind sales person. I've purchased a lot of vehicles and I can honestly tell you I've not met anyone like Jerry before. He was honest, up front and respe... Read More