FRANK KENT CHEVROLET - Chevrolet Dealer in Corsicana

My salesman was fantastic. He didn’t swarm us when we arrived and was very patient as we shopped. His knowledge of the vehicle types and capabilities helped us as we test drove several model types and classes of trucks. His friendliness and charm made the process the most enjoyable of all my years ...Read More

I have been a loyal customer of Frank Kent. On the other hand, I have recently had a bad experience with service repairs. My car has been in the shop for over 2 weeks. Communication has been poor. I feel as though I am being given the run around. I was told that my 2021 trailblazer need a new purge...Read More

Awesome group. Honest about being behind and it might be a few days before they could get to my SUV, which was ok. Let us know part needed to be order, when there was a delay (but part came later that day). Kept us informed of status the whole time. Abraham and the rest of the service group are ...Read More

Scheduled service via phone with the service department. Confirmed appointment, cost, and parts. On arrival, the vehicle was checked in and it sat in the parking lot for two hours. I spoke with the service manager and there seemed to be a communication problem. He said he would have me out in one...Read More

The only positive thing I can say about Frank Kent Country Corsicana service department is that it’s conveniently located, which is the only reason we were returning customers. We’ve experienced horrible follow-up skills, obvious internal communication issues, they don’t keep their word and lack tro...Read More

This service was just to install a new tire, due to the old one having a nail in the sidewall. Setting an appointment was easy and convenient. Wait time was about a half hour, as expected. Service manager and other staff were courteous and professional.

The staff in the dealership service center diagnosed and repaired a tricky problem with wiring that caused the check engine light to come on in my 2020 Silverado 1500 Duramax. Also, I requested an oil change to be done. Once a miscommunication occurred over the pricing they waived the fee in order...Read More

I brought in late model Hummer with significant problem so I knew it would take time to get parts. Gina Teafatiller did a great job keeping me updated on problems and progress. She is courteous and professional and a pleasure to work with. Thanks Gina and the techs doing the work on the car.