Herb Connolly Acura Of Framingham - Acura dealer in Framingham

I have purchased two cars from Herb Connolly in the last six years, my latest being a preowned MDX. Both times I worked with Ryan and he was excellent. It was a pleasure doing business with Herb Connolly Acura.

I brought my MDX in for service for a faulty sensor causing my emergency brake to lock. The service department contacted me prior to working on the car letting me know what to expect in charges and repairs and continually kept me 'in the loop' as to cost and time to complete repairs. They even made ... Read More

Brought my MDX in for a drivetrain noise that wound up being fairly major. The car needed extensive repairs which were covered by warrantee but there was no hassle at all- they stood behind the car they sold me and made it right. Cindy set me up with a loaner and kept me up to date as they progresse... Read More

Giving this place 3/5 stars based on my first encounter with this dealership and my experience purchasing a new car. For reference, I purchased a 23 Integra A-Spec Tech 6M Black/Black. The customer service wasn't the greatest and the atmosphere was cold. Several employees brag and boast about the b... Read More

Service staff Trey was very polite, knowledgeable and helpful during the whole check in and out process. He exceeded on all of my expectations on getting my vehicle the needed service requirements. Thank you Trey!

Excellent customer service - made my purchase easy and seamless. Highly recommend, everyone was so helpful and did a great job working together as a team so that I did not have to worry about any of the details.

I’ve dealt some shady dealers before, but this has to be the cream of the crop when it comes to deceptive and illegal practices. They advertise one price online and when you get there it’s a different price and they won’t honor the online price. Pretty much lowball you on your trade when Carvana (wh... Read More

Herb service team went above and beyond to explain my options to help keep my vehicle running well. Plus, the music in the waiting room was on point! Highly recommend!