Jones Used Cars - Used Car Dealer in Bel Air

I had an amazing experience at Jones! I worked with Nick Zito and he was delightful. Nick made sure we knew we weren’t in a rush and could take all the time we needed to pick our perfect car. After closing, several of the staff members I spoke to on the phone came by to congratulate me! The customer...Read More

I bought a car and I love it! They had wonderful customer service both times that I went. Mr. Greg helped me get the car I wanted and David the finance manager made sure I made it safely off the lot. We were there until almost 10 they close at 9 and they never became rude about it. They took good ca...Read More

I went in to get a pricing for selling my vehicle. I was assisted by Robert; he was extremely helpful and an awesome human being. He was honest, straight forward, and very high energy. I strongly recommend visiting Jones and Robert for a sale or trade. P.S. Robert deserves a promotion

They may have been nice, but their managers set them up for failure. I know that car dealers do the bate and switch, but it still drives me crazy. They have a '14 Chevy Cruze listed for $6,998. Sounds too good to be true, right? So I inquired and the manager, Dave Himmer, called me and said they had...Read More

I think I got a great deal on the car but it was the worst start to finish process I have ever done. I have no problem that once my sales agent was done he had to leave. He was great and I appreciate the art of negotiation. I was originally told it would take an hour to get out it took over two for...Read More

Reached out regarding a Chrysler 300 they had listed. Was assured on Friday night the vehicle was available and set an appointment for Saturday at 1. Drove over 30 mins and get there to be told the car was sold that morning. I entertained the idea of a grand Cherokee. Had good credit but was told I ...Read More

We have been looking to buy a 4Runner and everywhere we went could never happen until we calle Elizabeth Rodriguez at Jones use car, she is very Professional, and al trough the process it was obvious that she didn’t just wanted to sell another car, she wanted us to be happy with our purchase! Thank ...Read More

Purchased a vehicle from them, noticed steering wheel controls do not work, salesmen assured me they would be fixed but nope, never happened. Made an appointment to have it looked at, I’m sent to a Subaru dealer (I could have told you they wouldn’t be able to fix it). I was told the manager would ca...Read More