Land Rover Richmond - Land Rover Dealer in Midlothian

Highly disappointed at the customer service. Here’s why… Finally found and bought my dream Range Rover, at another dealership unfortunately. But was eager to be apart of the Range Rover family. To my surprise, when I called to set up service, relations, and possibly get a tutorial on servicing and c...Read More

This was my second visit. The first was a vehicle check up. The staff was very courteous and accommodating. My second visit, I dropped my vehicle off and did not realize that they would be keeping it. Robert, the manager made sure someone transported me home eventhough they were short staff. Jeff k...Read More

This place has gone way down hill in recent years. The service has gone from professional, courteous and thoughtful to rude, dismissive, and condescending. Land Rovers are known for their issues and we’ve had our share but now we dread having to call the service department. It’s impossible to get a ...Read More

NEVER take your business here. I recently bought a car and attempted to have it serviced at this dealership. I had to call multiple times before I was even able to talk to anyone in the service department. When I did finally reach someone, I was told that the issue was not something that needed to b...Read More

I have been waiting a lifetime to switch from BMW to my dream Range Rover! Unfortunately, my newly purchased vehicle had to be serviced while out of town during the holidays. Luckily, I had already set an appt 5 days prior to have it looked at. Therefore, when my vehicle shut down I had it towed to ...Read More

I am highly disappointed with the service they provided yesterday, after spending hundreds and thousands of dollars. You guys are taking it as granted, because there is no authorized dealer near by. I didn’t find a right person to talk about service because everyone clams that they belong to sales ...Read More

Went to Land Rover of Richmond for a test drive of a 2020 Range Rover Sport. The first salesman I met was Ron. He was very helpful and amazingly efficient at getting me behind the wheel. I gotta say I loved the way the Range Rover Sport drove. I drove the HSE with the 355hp motor. It’s hard to imagi...Read More

The experience was simple and professional! I ordered floor mats for a 2019 Land Rover, signed the card use authorization and paid by phone! I was also informed the shipping would be fairly quick! Hailey was pleasant, precise, and professional!