Mountain States Trucks - Used Car Dealer in commerce city

Cheryl provided 5 star customer service during my visit and provided me with a level of customer service I’ve never experienced before. While I would not recommend waiting for service if you don’t have to, Cheryl was very diligent in keeping me updated and truly went above and beyond. I've given 5 ...Read More

Dewie was the absolute best to work with. We are new business owners and have heard horror stories about getting financed for commercial vehicles but Dewie made the entire process smooth and easy that we wouldn’t want to go anywhere else. He was easy to talk to and kept us in the loop throughout the...Read More

Horrible customer service. The communication and customer service consumers receive at this dealership is beyond terrible. My husband and I ordered a Ford transit van in December and called and emailed repeatedly for delivery updates. It was the exception rather than the rule to receive any respo...Read More

On Monday I had my 2022 Ford Transit 350HD in to Rush for it’s first 10000 mile oil chance and tire rotation. During the service, the valve stem broke and the new stem was installed incorrectly resulting in a flat tire a few hours later. (Les Schwab repaired the stem at no charge.). Also during the ...Read More

I received a recall notice for my RV and when I called to schedule I spoke with Cheryl. She was very accommodating and got me on the schedule for the same week. When I arrived, Cheryl got me checked in right away and did a great job at keeping me updated along the way. I also asked if they would ...Read More

My girlfriend and I recently purchased a Freightliner Sprinter van from Tim Chetwood at Rush’s medium duty truck center in Denver, Colorado. During the time of purchase, we were assured that the van had undergone a thorough inspection, was in good condition, and ready to be driven off the lot. The i...Read More

I've given 5 Stars here for the management and Sheryl, who have gone out of their way to right some of the wrongs that took place in the shop. They've shown a willingness to be fair and displayed a genuine concern for the customer over inflating the bill. With this in mind, I won't hesitate to bring...Read More

Had an appointment for 11am for an oil change. I was very upset that it took 2 hours and 45 minutes to complete an oil change and do a recall computer update. I got a call with an apology and next oil change for free. So I have updated my review to a 4 star.