Napletons Autowerks,Inc (Loves Park) Mercedes Benz - Mercedes Benz Dealer in Loves Park

I'd be very leary of their service department. I paid over 500 dollars for what amounts to a basic oil change and inspection on my Mercedes. The service personnel that worked on my vehicle either did not perform any inspection or doesn't have the knowledge to inspect the vehicle. Grease monkey or ...Read More

I recently purchased a pre owned E350 from Napleton and the process was not the usual headache of buying as car, it was quick and stress free. The staff was great and communication was also. The used cars here seem to be much cleaner and in better shape than a lot of other dealers. Id highly recomme...Read More

my wife and i recently purchased a mercedes coupe from here . tony kiely went above and beyond what we expected when we walked in . he walked us through the options and answered our questions for a few weeks till we decided to purchase the vehicle . i will definitley be recommending my fam and frie...Read More

The service here used to be good years ago. I bought an oil change package that's supposed to include other perks like replacing the batteries in your key fob. Brought both my keys in and told them that the batteries needed to be replaced while they were doing the oil change. This was about a month ...Read More

Had car serviced at this dealer. Multiple delays, drawing out my service to about 4 weeks. I had a loaner, and delays happen, so understandable. When I received my car, clothing was torn up in the trunk and mouse pooped was scattered across the back. Absolutely disgusting . Not expected at all while...Read More

Had a great experience. Staff was very attentive and friendly. I worked with Tony so definitely ask for him. Loving my new Mercedes!!