Northwest Hills Automotive - Used Car Dealer in Torrington

Josh and Jeremy were very kind and helpful with the sale. The finance employee did not pressure me into extra warranties and additions, but thoroughly explained each one, and he explained it was all up to me. Felt good to not be sold/pressured Into warranties like other places I have purchased. Josh...Read More

Had a wonderful experience when my Wrangler needed work on the fender. Nick in service was very up front about how much the work could cost. The work was done extremely well. Very happy with Northwest Hills Jeep in the three time I have brought my Wrangler in for service

Had been looking to upgrade my Jeep(Limited) for some time(High Altitude or SRT) and the team at Sullivan was very professional. Scheduled some time to have my car appraised as well as look at some options. To my surprise when I arrived the 2 cars I had mentioned were already parked out front for ...Read More

I have been servicing my Grand Cherokee (and daugher's Wrangler) at NW Hills for many years and they have repeatedly provided excellent service. I'd like to praise Nick at the service counter who always communicates well whether it be for an estimate, an explanation of a mechanical issue or timing ...Read More

AWFUL EXPERIENCE! If I could give this ZERO Stars, I would! I dropped off my car to have tires mounted, aligned and balanced. Not only did it take them 8hrs to complete the job, BUT when I received my car back at closing time, my headrest had a hole, with the fluff coming out as if someone yanke...Read More

This was most likely the worst/rude experience I have had. If I could give them 0 stars I would. The sales person could not even shake my hand. It started off with them accusing me of telling them the wrong milage on the vehicle, and then it was down hill from there. They also claim that they de...Read More

I have a 2020 RAM 3500 diesel that needed a fuel pump recall. When another local RAM dealer couldn't get it done, Northwest Hills did. The service department kept in contact with scheduling changes and when the repair was completed.

I have been putting off and dreading purchasing a new vehicle but Josh Root was amazing and very helpful through the whole process. When Josh gave me a price there was no surprise charges or price increase on the Jeep.