Preferred Ford Of Grand Haven - Ford Dealer in GRAND HAVEN

Preferred Ford is absolutely amazing! They helped me get into a new truck when I couldn’t find any deals anywhere else. They got the payments with in my budget! They worked hard to get me into this truck even with me not being in the same state! Highly recommend this dealership! They will work with ...Read More

So far the experience has been great, I bought my 2018 f250 there. It needs to go in for a couple little repairs. These were known much before I purchased it as they were waiting on parts. I worked with Chris swan and he was great. Everybody on the preferred team did a phenomenal job. The finance ma...Read More

My experience with preferred ford was nothing less than an aggravating nightmare. They kept my vehicle for almost 75 days. They never bothered to call me to let me know what was happening. They tried to talk their way out of covering the repair that was clearly covered by an extended warranty tha...Read More

Vehicle was okay- price was decent. There were many cosmetic damages that were not accounted for in the description or taken off the price. Told them I didn’t want my credit ran a bunch of times- that if I couldn’t secure the loan on the first or second try I did not want to keep trying. They ran it...Read More

I like to give a fare review, so here is my experience. I test drove a Chevy suburban that had been on their lot for a couple weeks already, and at the time of test drive it had a check engine light on, crack in windshield, and front drivers tire was making humming noise. I told them if they fixed t...Read More

Want to take a moment to give the salesman Ducky a huge shoutout. Being a first time car buyer is scary and stressful and he made it so much easier after a terrible experience the day before. He listened to my budget, my concerns and helped me the whole way through without putting any pressure on m...Read More

The worst service ever. This is the fourth time I've taken my vehicle to them, in hopes that the service would be different. It has not. The women who work in the service department need to work better at communicating with customers. I was told by Wendy, that she would call me to let me know what w...Read More

After two visits to have my Maverick hybrid “inspected” so that the air bag parts could be ordered … and a number of phone calls … I made the appointment to have the bags installed. On both visits and each phone call, I was assured that the work would take 2 hours. During this time I received an add...Read More