Serra Chevrolet Southfield - Chevrolet Dealer in Southfield

Seven years ago, I bought a 2016 Trax from your dealership. The service was great, and I have been very happy with my purchase. I came in last week to look at an Equinox and was greeted as I was exiting my car by Alexis. From our first introduction she provided excellent service. She listened to...Read More

I've brought my vehicles to this dealership because of the great customer service. Randy G, is a great service coordinator and Mr Clarence is a blessing whenever I need a ride to work. More importantly a Big Shout Out! and Thank you! to the hard working Service Team. You guys Rock☺💯👍

Bryant, our sales rep, went above and beyond to make sure I was 100% satisfied. Bryant guided my husband and I through every step of the sale of my new truck. We could not have asked for better service, Bryant was friendly and knowledgeable. Thank you to Greg Brown as well, he also made sure we w...Read More

Serra’s Service Dept is incredible. I am from Indianapolis, IN, have a 2016 Tahoe and was visiting the Detroit area when my transmission went out on a Sunday. All I could do was leave my Tahoe parked in a spot near another Chevy dealership in downtown Detroit with the key taped under it. We rented a...Read More

I had a horrible experience with this dealership. I was provided a print out with numbers quoting lease payments with different scenarios. I chose the one that would work for me, and confirmed the price via text with the salesperson. A few days later I was then given different numbers which showed...Read More

Had a deal in place for a new Blazer with salesman Harry who is terrific. I expressed in no uncertain terms that I wanted this specific Blazer, and was told they do not place hold or deposits on cars. Since this appears to be the only dealership that will not take a good faith deposit on any new car...Read More

David was a great sales consultant. He was pretty busy on the day I leased my vehicle. But he took time to keep me updated with the status of the process. He was friendly, professional and courteous. He made the experience exceptional. Kudos for a great job.

Robert McClain is an outstanding service advisor. I called him & left a VM & he called me right back to go over service recommendations. Some dealerships now, like Suburban, are so automated that you can’t talk to anybody. He’s very focused on both technical needs and good customer service.