Thorson Buick GMC - Car Dealer in Pasadena

I spoke with three different gentleman. They were all helpful and committed to making my experience nice which is not what I had experienced with other dealerships. Buying our truck was smooth and one of the easiest transactions I’ve ever had at any dealership. They were genuinely happy for us and n...Read More

I strongly recommend Thorson. I bought my first American car in a very long time (RIP Saturn) and it was a genuinely pleasant experience. Definitely ask for Freddie. He made my husband and I feel valued as customers, and was incredibly helpful and friendly throughout the whole process. And he's v...Read More

Everybody make sure that everything goes fast and easy I never been disappointed by the services in this garage where I also bought the car. Marco Martinez is been the best and make it possible. The only downside it’s that my key got damage during the last service and it was looking brand new before...Read More

I took my Buick Encore here after the check engine light came on. David Saldate was the one that helped me, but prior to explaining the issues to him, I was greeted by multiple people in the service bay in the friendliest and most welcoming manner, which meant a lot to me, as a young girl who just m...Read More

My brand new GMC Sierra looked like it had been taken off roading when I came to pick it up. The tires were full of mud and the wheel wells were as well. There were smudges all over the car and my salesperson had to take it to get recleaned. I was surprised they even presented it to me in that condi...Read More

Watch out for the tricks of supervisor Angel salcido. After writing a bad review because the technician cracked the dashboard and messed up the airbag cover , AC actuator under the airbag started making noise when I took it for an airbag recall. First they promised to look at it for free and inspect...Read More

My experience at Thorson Dealership was great! Freddy and Thomas made this the easiest, smoothest and most pleasant experience by far from any dealership. They took time to explain vehicle features and listen to what I was looking for to best suit a vehicle for me. I truly felt my business was great...Read More

I dropped my car off on a Friday morning and when I checked back in the afternoon, I was informed that they would need to keep the car over the weekend. When I called in about my car on Monday, I was told that they wouldn't be able to complete the service that day either, although the parts needed ...Read More