Tuttle Click's Capistrano Ford - Ford dealer in San Juan Capistrano

Best Ford dealership and service in the country. They really care about customers needs and take their time to address all my issues. Will highly recommend this place. Everyone is amazing and patient there. The manger even called me personally and did his best to resolve my car issues from my visit!... Read More

My experience in Ford is very good because the service and attention there from the managers is excellent, such as Joe Gonzales who helped us in the process when acquiring our truck, taking the time to show us and explain many things that are useful to us and being able to continue helping us is ver... Read More

We were on vacation and had under cover come loose under the radiator. My husband used to live in area and had previously bought a truck from them. We were taken care of thoroughly , efficiently, and in a timely manner. Good outcome from what could have been a trying time. Thank 😊

Terrible service. I have been calling the Service Department for days, and no one picks up. And no one returns my calls. I brought in my truck for a recall of a part in the undercarriage, and then found out a second recall had occurred for the windshield wipers. I have left messages for the gene... Read More

Awful service, rude staff and inexperienced mechanics. The service employees act like you’re inconveniencing them. When I was purchasing this vehicle I saw an irate customer losing their mind in the service department—I now know why. Our new vehicle has had to be brought in multiple times to fix iss... Read More

We drive from San Diego (passing two other Ford Dealers) just to go to this one for service. Kyle Sanders is the best in the business when it comes to a service advisor. HE is the reason we drive over an hour to get service done! This dealership is always clean, pleasant and enjoyable to wait in.

Customer service is great because of Minor P. who's professionalism and honesty is appreciated. So many times women are taken advantage of as I've experienced and to know and feel safe everyone is treated equally. It is how EVERY business should run. Thank you!

Bought our Transit from here. GM matched a price b/c he knew we lived in San Juan and wanted to serve our community. The service manager doesn't have the same philosophy, apparently. I asked him if he could match a coupon from another local dealership, and he took one look at it on my phone, handed... Read More