UNIVERSAL AUTO SALES INC - Used Car Dealer in Salem

Working with Rolando was hands down the best dealership experience I have ever had! Not only was he a great communicator from the very first text message, but he was thoughtful, personable, and honest with every word. His focus was on *our* best interest, not for profit. His kind and focused approac...Read More

This experience was awesome! The guys there are so helpful and work with you well. 100% recommend buying from here! We love our new truck😊

UPDATE: Talked with Rolando at UAS about the situation. They quickly had me bring the truck up to them and get it inspected by mechanics free of charge and even gave me a loaner car for this whole duration. They informed me they were replacing the engine totally for free with no out of pocket expe...Read More

Bought a truck here had a great experience with the staff and got a great deal on the truck. When they figured out they couldn't get me financing they refused to give back $500 of my down payment saying I put Miles on the truck so they kept that money. I purchased a truck, I had no intent on rentin...Read More

Casey and Rolando have been incredibly helpful and overall an amazing company. They all really have good hearts and connect with their customers. Definitely coming back to them for any future deals.

Easiest purchase I've ever had. I worked with Jorge directly and messaged with Rolando even on his day off. They were straightforward and more than fair on my trade in.

Casey was so helpful with everything. He helped me with my car and always greets me with a smile. 10/10 company and a great guy. Thank you Casey.

I want to thank Rolando for his help with getting me a new used car. He went above and beyond with the whole process. I’ve had my fair share of dealing with bad dealerships who just want your money and aren’t very honest about everything. Rolando made sure I was taken care of and that I was happy wi...Read More