University Preowned Of Chapel Hill - Used Car Dealer in Chapel Hill

Mario and Mike took such great care of me! I felt so spoiled and the customer service was beyond when Mario brought me not one but two cars to test drive at my home! As a working mom of young kids It made the whole thing painless and fantastic. I was able to get an almost new car for a really good d...Read More

I met the nicest people here today! My cat got stuck under my passenger seat and people here came to the rescue with no questions! I am so grateful that they didn't even expect anything in return and this place will definitely be my first choice if I ever have to sell my car in the future! I don't k...Read More

We bought a Ford here 7 years ago. We've been taking it back here for service since. We've had a few quirky issues with the car, but the service team here has handled them well and they have been supportive with after-hours dropoff and pickup.

Went there to get my truck emergency fixed. Thought the belt had broken. The guys in the service area were on point. Came out and checked it out, they got me right in and fixed the problem and had me back on the road in no time. They did not overcharge me or try to rip me off. Dam good group of peop...Read More

Well, I am sad that i can only give 5 stars! If i could I would give 10 stars! University Ford Service is awesome! Sandy in the office and Will the technician totally helped me when my vehicle had to be towed in on a late Saturday afternoon. I was reassured that everything would be okay. Then after ...Read More

Wonderful place to buy your next vehicle. Mario and everyone at the dealership provided excellent customer service from the moment we arrived until I drove off the lot in a vehicle I am 100% satisfied with!!!! They went above and beyond to make it happen. I highly recommend them to anyone looking to...Read More

Report this business to the BBB too many of the same complaints similar to what I've experienced. They hide the vehicle history, and the overall sales experience was horrible. Mario the salesman became aggressive/yelling and followed me into the assistant general managers office because he didn't wa...Read More

My husband and I had a wonderful experience with the entire staff. Kudos to Mario, MJ and AC for getting hubby in his dream car. Thank you all for your hospitality, kindness, conversation, attention and politeness.